Door entry / access control

Buzzer not working

Get a faulty buzzer checked and repaired.

Request help

Send a few details and we’ll come back to you with the most sensible next step. Photos, access issues and fault notes are all useful.

Fault finding before replacement

A failed entry system is not always a full replacement job. The fault may be in the handset, call button, door release, power supply, cabling, panel, privacy switch or lock hardware.

The form captures the symptom and any fault-finder output so the first call back starts with the right context rather than a vague “intercom broken” note.

What this covers

Buzzer Not Working work can include fault finding, replacement parts, new systems, access control upgrades, handset changes, panel repairs, door release hardware and tidy installation work.

This site is deliberately focused on door entry so people searching for a specific access problem do not land on a general MSP page. The work is owned and delivered by ErskineTech.

Typical issues we look at

  • Flat buzzer does not ring or only works sometimes
  • Visitor can hear you but you cannot hear them, or the reverse
  • Door release buzzes but the lock does not open
  • Old handset has been changed and now the wiring does not match
  • Door panel buttons, cabling or terminals are corroded
  • Business needs fobs, keypad access or staff access logging

Residential and commercial split

Residential enquiries are usually about buzzers, intercoms, flat entrances and door release faults. Commercial enquiries are usually about staff access, fobs, keypads, Paxton-style access control, CCTV crossover and ongoing support.

Repair first where sensible

Not every failed intercom needs a full replacement. Handsets, panels, release hardware, power and cabling should be checked first.

Upgrade when it makes sense

If the system is unreliable, unsupported or no longer suits the building, replacement can move you to video, fobs or managed access.

Useful advice before a visit

Send the service type, postcode and fault notes and we can usually tell you whether it sounds like a quick repair, a wiring issue, a lock problem or a system upgrade.

Common questions

Do you repair old buzzer systems?

Yes. We can check handset, panel, wiring, power supply and release hardware before recommending replacement.

Can this be commercial access control?

Yes. The site captures both residential and commercial work, including fobs, keypads, maglocks and Paxton-style access control.

Who carries out the work?

West Coast Entry is owned by ErskineTech, giving you a focused door entry service backed by a wider local technology and security business.