Customer information

Privacy policy

How ErskineTech Ltd uses information submitted through the West Coast Entry website.

Who is responsible for your information?

ErskineTech Ltd operates this website under the West Coast Entry trading name. Contact details submitted through the site are used to respond to door entry and access-control enquiries, prepare quotations and keep a record of the work requested.

Information we collect

The forms may collect your name, phone number, email address, postcode or town, property type, building details, fault description, quote selections and marketing attribution such as the page used to reach the site.

How it is used

Information is used to contact you, assess the enquiry, create an internal sales or job record, provide a quotation and maintain a record of communications. Enquiries may be stored in ErskineTech systems and sent to authorised staff notifications so they can be handled promptly.

Analytics cookies

Analytics are optional. The cookie panel lets you accept or reject analytics storage. Essential storage is used to remember that choice and to preserve basic enquiry attribution within your browser.

Sharing and retention

Information is not sold. It may be shared with service providers used to operate the website, communications and business systems, or with subcontractors where this is necessary to assess or deliver the requested work. Records are retained only as long as reasonably required for enquiries, quotations, service delivery, legal obligations and dispute handling.

Your rights and contact

You can ask ErskineTech Ltd for access, correction or deletion of personal information, subject to legal and operational requirements. Contact office@erskinetech.co.uk or call 0141 280 9337.