Privacy policy
Last updated: 4 May 2026
This privacy policy explains how West Coast Entry, a service website owned and operated by ErskineTech, handles personal information sent through this website.
Who we are
West Coast Entry is a door entry, intercom and access control service website owned by ErskineTech.
Website: https://westcoastentry.co.uk
Main business website: https://erskinetech.co.uk
Contact: office@erskinetech.co.uk / 0141 280 9337
Information we collect
When you send an enquiry, we may collect the details you choose to provide, including your name, phone number, email address, postcode or area, property type, customer type, fault details, preferred contact method and any message you submit.
The website may also record basic technical information linked to the enquiry, such as the page you submitted from, referral source, campaign/source information, IP address and browser user agent. This helps us respond to the enquiry, reduce spam and understand which pages generate useful enquiries.
How we use your information
We use your information to respond to your enquiry, arrange a call or visit where appropriate, provide advice or pricing, keep a record of the enquiry, improve the website and protect the form from spam or misuse.
Where enquiries go
Form submissions may be stored securely by the website and passed into our internal business systems so the enquiry can be followed up. We may also send an internal notification to our team so that new enquiries are not missed.
Cookies and analytics
This website uses essential cookies or local storage where needed for basic site functions and cookie preference storage. With your permission, we may also use analytics cookies, such as Google Analytics, to understand how people find and use the site.
You can accept or reject analytics cookies using the cookie banner. You can change your choice at any time using the cookie settings link in the footer.
Legal basis
For enquiries, we process your information because it is necessary to respond to your request before entering into a service arrangement. For analytics cookies, we rely on your consent. For spam prevention, security logging and basic business records, we may rely on legitimate interests.
How long we keep information
We keep enquiry information only for as long as reasonably needed to handle the enquiry, provide services, maintain business records and deal with any follow-up questions. Test or spam submissions may be deleted sooner.
Sharing information
We do not sell your personal information. We may share information with service providers that help us run the website, CRM, communications, analytics, hosting or security. We may also share information if required by law.
Your rights
You can ask us to access, correct or delete personal information we hold about you. You can also object to certain uses or withdraw cookie consent where processing is based on consent.
Contact
For privacy questions, contact ErskineTech using office@erskinetech.co.uk or 0141 280 9337.