Triage before attendance
We capture which flats are affected, what the panel does, whether the door release operates and who can provide access to common areas and equipment.
Property factors • landlords • managed blocks
Door entry support for property factors and managed buildings
Clear fault reporting, practical repair evidence, multi-flat access planning and replacement options for shared residential entrances.
Residential repairCommunal blocksCommercial access controlDelivered by ErskineTech Ltd
Repair evidence and next steps
After testing, the useful outcome is not just “working” or “not working”. It is a record of the failed component, work completed, unresolved risks and whether a planned upgrade is now better value.
Planned maintenance
For larger portfolios or troublesome blocks, periodic checks can cover panels, buttons, doors, releases, power supplies, fob management and known recurring faults.
Questions before you enquire
Common questions
Can residents contact you directly?
Yes for faults within an individual flat, but access to common equipment or shared replacement work normally needs authorisation from the factor, landlord or building owner.
Can you quote several blocks?
Yes. Provide the addresses, entrance counts, flat counts, known systems and priority. A portfolio survey can group similar buildings and separate urgent faults from planned upgrades.
Next step
Send the scope, not a perfect specification
We need enough information to choose the right route. The exact product can follow after the building, fault and access requirements are understood.